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Our story

Born in North Wales. Crave the smash.

Every proper story starts with someone stubborn enough to open the shutters on a bad day. Ours starts in the middle of a pandemic, when most of the world had pulled its doors shut and nobody quite knew what came next.

How it started

Still day one energy

That's when our founder opened his first restaurant — an Indian restaurant in North Wales, built on nothing more than grit, long hours, and a genuine love of good food. By most measures, it shouldn't have worked. Hospitality was on its knees. But it did work, and it kept working, growing into one of North Wales's most recognised and multiple award-winning restaurants.

One restaurant became two. Then three. Then four — each one built on the same values as the first: proper food, properly cooked, served by people who actually cared whether you enjoyed it.

By the time Jack's Burger came along in April 2025, we weren't a group of chancers throwing a griddle in a unit and hoping for the best. We were a team that had already spent years learning what North Wales wanted to eat — and we brought every bit of that experience to the grill.

In just over a year, Jack's has grown from one branch to eight across North Wales, with a ninth on the way by the end of this month. Growth this quick isn't luck — it's what happens when the food actually slaps and word gets round.

No cap: this is still day one energy. We're just getting started.

Booth seating beneath the illuminated Jack's Burger sign inside a branch
Smashing since 2025
The menu

Big beef. Big flavour.

We keep things simple: 100% Welsh beef, proper cooking, and serious flavour.

Alongside our signature smash burgers, the menu includes grilled chicken, vegetarian options, wraps, loaded fries, shakes and more. Different cravings. One Jack's.

The receipts

The hype is real.

Our customers regularly tell us Jack's is one of the best burgers they've had — even one of the best in the UK. We love hearing it. But we know you don't earn that reputation once. You earn it every day. That's why food hygiene, compliance, quality, taste, consistency and customer satisfaction stay at the heart of what we do.

2025The first Jack's
8Branches, one standard
100%Welsh beef, always
2,500+In the Spice Club
Who's behind it

The team behind the smash

Jack's Burger isn't run by burger people alone. Behind the brand is a team with real experience across hospitality, FMCG, IT, and service and operations — people who've built systems, run kitchens, managed growing teams, and know what it takes to keep a fast-growing brand consistent as it scales. That mix is exactly why we can promise the same standard, branch after branch.

Why Jack's

Good beef. Big flavour. Zero fuss.

Welsh beef

Proper beef for proper burgers, from right here in Wales.

The smash

That signature smashed, caramelised crust? Yeah. That's the one. Hits different.

Standards matter

Clean kitchens. Food safety. Compliance. No shortcuts.

Here for the people

Friendly service, good food, and a reason to come back.

Born in North Wales

Eight branches in, a ninth on the way — and still going.

Proudly North Wales. Proudly UK.

North Wales is part of the UK story already — and we're taking Jack's to the rest of it.

House rules

How we do Jack's

Four rules. Zero shortcuts.

Good ingredients. Great start.

100% Welsh beef, alongside carefully selected ingredients.

Smash it. Sear it. Serve it.

Our signature smash, cooked for that caramelised crust and big flavour.

Clean kitchen. Clear standards.

Food hygiene, safety and compliance come first. Every branch. Every day.

Good food. Good vibes. Come back.

Because great taste and great service should leave you wanting another Jack's.

Our vision

Made to crave. Built to lead.

Our vision is simple, and honestly, a bit bold: to become the number one burger brand born in the UK — starting in North Wales, growing across Britain, and one day, taking that same standard to the world.

We're not chasing size for the sake of it. We're chasing a simple idea: that a burger made with real, proper beef, cooked properly, and served by people who actually care, should be the standard everyone expects — not the exception.

This is a UK brand, built by people who live here, for people who live here. Every branch we open carries that forward.

Crave the Smash
The bigger picture

Crave . Smash . Jack's

We're proud of where Jack's started. North Wales is home. Our ambition is to become the No.1 burger brand in the UK — and then take Jack's to the world. From North Wales to wherever the next Jack's opens — we're here to keep you craving more.